Privacy Policy

Last updated: January 2026

Introduction

Reframe Homes ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our forms.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Property address and details
  • Information about your property's condition and your timeline for selling
  • Any other information you choose to provide in form submissions or communications

We also automatically collect certain information when you visit our website:

  • Device and browser information
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our services
  • Evaluate your property and prepare purchase offers
  • Communicate with you about your property and potential transactions
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our business, such as our CRM provider (HubSpot), analytics services (Google Analytics), and communication tools
  • Professional advisors: Title companies, attorneys, and other professionals involved in real estate transactions
  • Legal requirements: When required by law or to protect our rights

Cookies and Tracking

We use cookies and similar technologies to analyze website traffic and improve your experience. We use Google Tag Manager and Google Analytics to understand how visitors interact with our site. You can control cookies through your browser settings, though some features of our site may not function properly if cookies are disabled.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Service Areas

We currently operate in the following markets: Little Rock, Arkansas; Chattanooga, Tennessee; and Birmingham, Alabama. This policy applies to information collected from residents of these areas and any other visitors to our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: